Exclusive offer for QIP diagnostic imaging clients

Get $100 off your first year of Active Insights

Active Insights is CFEP Surveys’ all-in-one patient feedback and insights platform, helping healthcare providers capture meaningful feedback, demonstrate continuous quality improvement and make informed decisions with confidence.

As a QIP client, you’re eligible for an exclusive $100 discount on your first year of an annual Active Insights subscription when you use code QIP at checkout.

Exclusive offer for QIP diagnostic imaging clients

Get 10% off Active Insights

Active Insights is CFEP Surveys’ all-in-one patient feedback and insights platform, helping healthcare providers capture meaningful feedback, demonstrate continuous quality improvement and make informed decisions with confidence.

As a QIP client, you’re eligible for an exclusive 10% discount on your first year of an annual Active Insights subscription when you use code QIP at checkout.

Turn patient feedback into real-time insights that support continuous quality improvement, stronger governance and better care outcomes.

Patient feedback plays a vital role in improving care quality, strengthening governance and supporting accreditation requirements.

Active Insights makes it easy to collect patient feedback consistently and securely, monitor experience and satisfaction trends over time, identify improvement opportunities early, and demonstrate a commitment to quality and patient-centred care.  All without adding unnecessary administrative burden.

Implement a feedback system to enhance practice efficiency and patient satisfaction.
Active Insights is a user-friendly, web-based application that allows diagnostic imaging clinics to capture and understand patient experiences in real time. It enables you to analyse performance, ensure data privacy and security in line with Australian ICT standards, and foster positive patient experiences – both within your clinic and across the DI sector. You'll also receive full CFEP Surveys support to implement and embed patient feedback processes into your practice.
Take charge of patient feedback to identify concerns, trends, and anticipate issues preemptively.
Identify concerns early, uncover trends, and anticipate potential issues with ease. Access actionable insights in real time to enhance patient experiences, drive immediate improvements, set meaningful benchmarks, and tap into research that links patient experience with clinical safety and effectiveness.
Accelerate improvement goals with real-time patient experience data and regular reporting to demonstrate success.
Achieve faster results with real-time insights and regular consistent reporting to showcase progress and impact. Prioritise risk areas, perform root cause analysis, and access both qualitative and quantitative feedback instantly. Use standardised methods to drive systematic improvement – ensuring a safe, effective, and patient-centred approach to care.
Leverage a low-touch solution to improve decision-making and business outcomes, future-proofing your operations with a low-risk, high-ROI tool.
Leverage a low-effort, reliable, cost-effective feedback tool to improve decision-making and drive growth, retention and operational success – while actively managing negative feedback, engaging staff, and gaining a deeper understanding of patient experiences to benchmark performance across sites.

Why choose Active Insights for your
diagnostic imaging service?

Elevate-practice-management

Optimise clinic performance

Streamline operations and reduce inefficiencies with a feedback system built for busy imaging environments.

Improve-health-outcomes

Support quality improvement

Access consistent, evidence-based data to inform and demonstrate improvement activities, while contributing to accreditation evidence.

Drive-quality-improvement

Uncover issues early

Identify trends and address concerns in real time, before they escalate.

Deliver-better-business-results

Enhance business outcomes

Improve patient satisfaction and decision-making with insights that support clinical and commercial performance.

What is Active Insights?

Active Insights is a simple, yet powerful secure online feedback tool that gives diagnostic image clinics real-time access to patient experience data and insights.  

It collects both qualitative and quantitative patient feedback immediately after services are delivered and presents it back to you as actionable insights via a live, interactive dashboard.  

By turning feedback into actionable insights, Active Insights helps you enhance patient experiences, elevate care and service quality, streamline your clinic’s operations, and drive stronger business outcomes.  

Get started with Active Insights

Annual Subscription

$399
$ 299
  • Use the code QIP at checkout for $100 of your first year
SPECIAL OFFER

Get started with Active Insights

Annual Subscription

$399
$ 299
  • Us ethe code QIP at checkout for $100 off your first year
SPECIAL OFFER

Exclusive offer for QIP clients

Active Insights is CFEP Surveys’ all-in-one patient feedback and insights platform, helping healthcare providers capture meaningful feedback, demonstrate continuous quality improvement, and make informed decisions with confidence.

As a QIP client, you’re eligible for an exclusive $100 discount on your first year of an annual subscription when you use code QIP at checkout.

This offer is valid for purchases made by QIP diagnostic imaging clients before 31 December 2026 when the code QIP is entered at checkout and applies exclusively to Active Insights. We are unable to apply the discount after payment has been made. Discounts are non-transferable, cannot be combined with other offers, and are subject to availability.  Read the full terms and conditions here.

Exclusive offer for QIP clients

Active Insights is CFEP Surveys’ all-in-one patient feedback and insights platform, helping healthcare providers capture meaningful feedback, demonstrate continuous quality improvement, and make informed decisions with confidence.

As a QIP client, you’re eligible for an exclusive $100 discount on your first year of an annual subscription when you use code QIP at checkout.

This offer is valid for purchases made by QIP diagnostic imaging clients before 31 December 2026 when the code QIP is entered at checkout and applies exclusively to Active Insights. We are unable to apply the discount after payment has been made. Discounts are non-transferable, cannot be combined with other offers, and are subject to availability.  Read the full terms and conditions here.

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