Please note: Our Brisbane office will be closed on Wednesday, 12 August 2026 for Royal Queensland Show public holiday. During this time, please use our contact form to submit your enquiry, and we will respond when we return. For urgent matters, please contact our team on (07) 3855 2093.
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For Hills Family General Practice, understanding patient experience is an important part of delivering safe, patient-centred care and strengthening quality over time. Established in Castle
Australia’s health system continues to operate under sustained pressure. Chronic conditions affect approximately 15.4 million Australians and account for more than half of total disease
AGPAL, CFEP Surveys and Parkinson’s Australia have partnered to deliver a national survey that will inform the development of the Parkinson’s Disease Education Exchange (PDEX)
Sydney Street Medical is a well-established general practice in Mackay, Queensland, providing a broad range of health services including general medicine, skin cancer checks, mental
Australia’s healthcare system faces significant challenges from the growing burden of chronic conditions. According to the Australian Institute of Health and Welfare (AIHW), 15.4 million
The 2024 AAPM National Conference in Darwin was a fantastic opportunity to connect with healthcare professionals and highlight the crucial role of patient feedback in
As a practice manager or healthcare provider, ensuring your practice meets the highest standards of care is paramount. CFEP Surveys offers two robust tools to
Committing to practice-wide quality improvement using patient feedback can earn GPs up to 42% (21 hours) of their annual CPD requirements. The RACGP recognises that
As a healthcare professional, you understand the importance of patient feedback in improving the quality of care and service delivery. However, a traditional gathering of
Patient feedback is a valuable tool that can help healthcare providers, including general practices, allied health and specialist practices and virtual healthcare providers improve their
The voice of the patient is an increasingly important factor shaping the way services are delivered in the Australian healthcare sector. As patients become more
If you worry about negative online reviews from patients, you’re not alone. One study from the United States found that 9 out of 10 doctors
