Active Insights
A powerful real-time patient experience tool for just $399
Active Insights
A powerful real-time patient
experience tool for just $399
Active Insights
A powerful real-time patient
experience tool for just $399
What is Active Insights?
Active Insights is an agile digital feedback solution that provides organisations with real-time patient experience data and insights.
Collecting and collating qualitative and quantitative feedback data and presenting it in live, interactive dashboards, Active Insights helps you convert patient feedback into better patient experiences: better care and service delivery, more efficient practice management and improved business outcomes.
Active Insights is an agile digital feedback solution that provides organisations with real-time patient experience data and insights.
Collecting and collating qualitative and quantitative feedback data and presenting it in live, interactive dashboards, Active Insights helps you convert patient feedback into better patient experiences: better care and service delivery, more efficient practice management and improved business outcomes.
Elevate practice management
Take control of the process – implement a feedback system that works to ensure your practice runs more efficiently for you and your patients.
- Hit the ground running with easy to use web-based application – you’ll better understand your patient experience in no time
- Analyse and understand what is going well in your practice and work on what can be improved in real-time
- Highest privacy and security protocols aligned with the Australian ICT standards
- Promote positive patient experiences internally and externally
- Full CFEP support to implement and embed a patient feedback process in your practice.
Improve health outcomes
Take control of patient feedback – uncover patient concerns, discover trends and predict potential issues before they become complaints
- Easy access to insights that empower you to deliver a better patient experience
- ‘On the spot’ care improvements as your review feedback and action service and care improvement initiatives in real-time
- Build your data profile and benchmark against other clinicians over time
- Read more on the proven association between patent experience and health outcomes in the BMJ patient-centred medicine research article: A systematic review of evidence on the links between patient experience and clinical safety and effectiveness
Drive quality improvement
Hit improvement goals faster led by real-time patient experience data – and use regular reporting to evidence success
- Prioritise risk areas and improvement measures
- Root cause analysis – uncover issues and predict future performance
- Qualitative and quantitative patient feedback at your fingertips
- Instant analytics – supporting you to report on improvements in real-time over time
- A standardised and systematic approach to improving patient experience
- A safe and effective approach to patient-centred care
Deliver better business results
Take advantage of a low-touch solution to enhance business decision-making and deliver better business results.
- Futureproof your business with a low-risk/high-ROI tool to boost productivity, efficiency and engagement
- Use insights to support growth initiatives and demonstrate operational success
- Alleviate attrition and build patient loyalty
- Take control of negative feedback by engaging patients at the point of care
- Engage and inspire staff in the improvement process
- Understand patient experience at a granular level and benchmark across sites
Elevate practice management
Take control of the process – implement a feedback system that works to ensure your practice runs more efficiently for you and your patients.
- Hit the ground running with easy to use web-based application – you’ll better understand your patient experience in no time
- Analyse and understand what is going well in your practice and work on what can be improved in real-time
- Highest privacy and security protocols aligned with the Australian ICT standards
- Promote positive patient experiences internally and externally
- Full CFEP support to implement and embed a patient feedback process in your practice.
Improve health outcomes
Take control of patient feedback – uncover patient concerns, discover trends and predict potential issues before they become complaints
- Easy access to insights that empower you to deliver a better patient experience
- ‘On the spot’ care improvements as your review feedback and action service and care improvement initiatives in real-time
- Build your data profile and benchmark against other clinicians over time
- Read more on the proven association between patent experience and health outcomes in the BMJ patient-centred medicine research article: A systematic review of evidence on the links between patient experience and clinical safety and effectiveness
Drive quality improvement
Hit improvement goals faster led by real-time patient experience data – and use regular reporting to evidence success
- Prioritise risk areas and improvement measures
- Root cause analysis – uncover issues and predict future performance
- Qualitative and quantitative patient feedback at your fingertips
- Instant analytics – supporting you to report on improvements in real-time over time
- A standardised and systematic approach to improving patient experience
- A safe and effective approach to patient-centred care
Deliver better business results
Take advantage of a low-touch solution to enhance business decision-making and deliver better business results.
- Futureproof your business with a low-risk/high-ROI tool to boost productivity, efficiency and engagement
- Use insights to support growth initiatives and demonstrate operational success
- Alleviate attrition and build patient loyalty
- Take control of negative feedback by engaging patients at the point of care
- Engage and inspire staff in the improvement process
- Understand patient experience at a granular level and benchmark across sites
Real-time Customer Experience at Your Fingertips
Take control of your patient experience measures from just $299 annually
Subscription options
Active Insights is currently available for online purchase by Primary and Secondary Care providers that require less than 10 user licenses.
If you’re working in a Tertiary or Virtual Care setting, or require more than 10 user licences, contact a member of our team to discuss a tailored Active Insights subscription to suit you organisation.
Price on Application
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For over 10 sites &
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Virtual and Tertiary Care
All pricing is excluding GST. Launch offer for Active Insights 25% annual subscription discount is for the first year only. 25% annual subscription discount is approximate.