Patient Activation Measure®
promoting patient involvement
What is patient activation?
Patient activation refers to a person’s ability to self-care, including the knowledge, skills and confidence to participate in their own health care journey.
The World Health Organisation (WHO) defines self-care as “the ability of individuals, families and communities to promote health, prevent disease, and maintain health and to cope with illness and disability with or without the support of a health-care provider.”
Although patient activation and self-care concepts aren’t new, operationalising these concepts across health systems involves large-scale reform. Successful implementation, especially at a national level, requires a validated, evidence-based tool such as the Patient Activation Measure® (PAM®).
Implementing the Patient Activation Measure®
Access to PAM® Survey, Data & Reports
- Interpretation of results
- CFEP Surveys support tools and resources
- Regular performance reporting
Training Options and Tailored Resources
- Clinician-focused training program including online modules and videos
- Implementation support for organisations including train-the-trainer webinars
- Personalised support from the CFEP Surveys and Insignia Teams
- Helpful, responsive query handling
How to measure patient activation
- Improve segmentation and risk identification among patient populations
- Tailor individualised care plans
- Support and educate patients based on PAM® levels, and
- Measure impact based on activation levels, movement and health outcomes.
By measuring patient activation via the PAM® survey, Australian health services have the ability to:
- Improve efficiencies with the use of more targeted resources through segmentation
- Empower and support patients and consumers to increase their self-management abilities
- Better manage patient populations
- Drive improved health outcomes and the patient experience
- Reduce unwarranted utilisation of services and re-admissions
- Benchmark performance against other service providers, and
- Lower costs.