Unlocking the ROI for Patient Activation Measure® (PAM®) in Australia: Evidence and Insights

Australia’s healthcare system faces significant challenges from the growing burden of chronic conditions. According to the Australian Institute of Health and Welfare (AIHW), 15.4 million Australians (61% of the population) live with chronic conditions, contributing to healthcare expenditure exceeding $38 billion annually (1). These costs are largely driven by conditions...

Introducing Practice Accreditation Survey Plus

As a practice manager or healthcare provider, ensuring your practice meets the highest standards of care is paramount. CFEP Surveys offers two robust tools to support your practice in achieving and maintaining accreditation the Practice Accreditation Survey (PAIS) and the enhanced Practice Accreditation Survey Plus. Below we’ll explore what each...

How GPs can leverage patient feedback to gain CPD

Committing to practice-wide quality improvement using patient feedback can earn GPs up to 42% (21 hours) of their annual CPD requirements. The RACGP recognises that patient experience feedback is highly valuable as it can identify opportunities for quality improvements at the service level while also highlighting key trends to support...

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Become an MSF expert

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