The healthcare sector is witnessing an unprecedented technological revolution, fundamentally reshaping patient experience and healthcare delivery. Central to this transformation is the use of digital and data, as underscored in the recently released Australian Government Digital Health Blueprint and Action Plan 2023–2033. The plan outlines a ten-year vision leveraging innovative...
As a healthcare provider, your primary goal is to provide quality care to your patients. However, in order to run a successful health practice, it's also important to maintain a financially sustainable business model. One way to achieve this is by using patient feedback to improve your service and attract...
As healthcare professionals, our ultimate goal is to provide the best possible care to our patients. Can we achieve this without actively seeking out patient feedback? Patient feedback is a critical component of healthcare, as it helps us understand the needs and preferences of patients, identify areas for improvement and...
