If you worry about negative online reviews from patients, you’re not alone. One study from the United States found that 9 out of 10 doctors worry about negative online reviews. It has become common for consumers to use rating and review platforms such as Google reviews, Rate My Doctor, RateMDs...
The healthcare sector is witnessing an unprecedented technological revolution, fundamentally reshaping patient experience and healthcare delivery. Central to this transformation is the use of digital and data, as underscored in the recently released Australian Government Digital Health Blueprint and Action Plan 2023–2033. The plan outlines a ten-year vision leveraging innovative...
As a healthcare provider, your primary goal is to provide quality care to your patients. However, in order to run a successful health practice, it's also important to maintain a financially sustainable business model. One way to achieve this is by using patient feedback to improve your service and attract...
