King’s Birthday Public Holiday
Please note: Our Brisbane office will be closed on Monday, 6 October 2025 for King’s Birthday public holiday. During this time, please contact our team via email [email protected], and we will respond when we return.
The voice of the patient is an increasingly important factor shaping the way services are delivered in the Australian healthcare sector. As patients become more engaged in their own care – and take on more responsibility for their own care – healthcare providers recognise the importance of the voice of...
If you worry about negative online reviews from patients, you’re not alone. One study from the United States found that 9 out of 10 doctors worry about negative online reviews. It has become common for consumers to use rating and review platforms such as Google reviews, Rate My Doctor, RateMDs...
The healthcare sector is witnessing an unprecedented technological revolution, fundamentally reshaping patient experience and healthcare delivery. Central to this transformation is the use of digital and data, as underscored in the recently released Australian Government Digital Health Blueprint and Action Plan 2023–2033. The plan outlines a ten-year vision leveraging innovative...
