Strengthen your Plan-Do-Study-Act process with real-time patient feedback

Providing high-quality patient care and service is at the heart of what we do as healthcare professionals. Patient feedback is integral to understanding how patients perceive their care and how it can be improved. Real-time patient feedback is becoming increasingly popular as a measure of patient experience because it allows...

Patient Experience Week 2023 – Insight from Inala Primary Care

Patient Experience Week, held at the end of April, is an annual event to celebrate healthcare staff impacting patient experience every day. Patient Experience Week provides a focused time for organisations to celebrate accomplishments, re-energise efforts and honour the people who impact patient experience. From nurses and doctors, to support...

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Become an MSF expert

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