As healthcare professionals, we strive to deliver the best possible care to our patients. We are constantly seeking ways to improve our quality of service and care and the policies and procedures that enable us to function in such a sensitive and regulated environment. A critical aspect of this effort...
Patient Experience Week, held at the end of April, is an annual event to celebrate healthcare staff impacting patient experience every day. Patient Experience Week provides a focused time for organisations to celebrate accomplishments, re-energise efforts and honour the people who impact patient experience. From nurses and doctors, to support...
Multi-source feedback is not a complicated process, but it does require some coordination. Find out more about the stages of multi-source feedback and what's required to participate in the process.
