Digital Transformation

At CFEP Surveys, we are thrilled to share some exciting changes as part of our ongoing digital transformation journey to enhance your experience with us. You may have noticed our new online ordering system and the introduction of our real-time patient experience platform – Active Insights. These initiatives form the beginning of our digital transformation to ensure we can provide you, our valued client, with excellent customer service, whilst adhering to the highest standards of data and cybersecurity practices.

But that’s not all – we’re delighted to announce that a new survey platform is currently in development. This platform aims to elevate our reporting and data capabilities, providing you with even greater insights. Anticipated for release later this year, the platform will feature a client dashboard offering real-time data and easy access to reports on your ongoing surveys. Monitoring your survey progress and results will be just a click away!

As we undertake this development work, we will aim to ensure minimal disruption to your current services and appreciate your patience.

We look forward to implementing the new CFEP Surveys Platform, which will ensure we can continue to provide you with comprehensive and contemporary survey solutions long into the future. In the meantime, if you have any questions or would like to help inform the development of our new Platform and Dashboard tool, please register your interest by contacting a member of our team here.