Enhance your practice and support your clinicians’ CPD goals

CFEP Surveys, a trusted RACGP-endorsed provider, offers tailored support to healthcare practices in fulfilling accreditation standards and elevating patient care. Our Practice Accreditation Survey Plus package provides dual benefits, delivering valuable patient feedback that supports broader accreditation requirements while also supporting individual clinicians in achieving CPD hours. This streamlined solution enables practice managers to address both accreditation and professional development goals through a single, efficient feedback process, optimising time and resources for practices dedicated to continuous quality improvement.

An integrated approach to patient feedback and CPD

The Practice Accreditation Survey Plus package from CFEP Surveys is designed to support practices in fulfilling essential accreditation standards and clinician CPD goals. This comprehensive approach aids in strengthening both patient care and clinician growth.

Accreditation support

Align with the RACGP standards efficiently. This package provides essential patient feedback that complements the wider accreditation requirements, helping practices uphold high standards of patient-centred care.

Clinician feedback and development

Deliver targeted, personalised feedback to clinicians, tailored to improve patient interactions and clinical performance. This feedback process supports quality improvement within the practice while also helping clinicians earn CPD credits, advancing their professional development.

Patient partnership

Cultivate trust and transparency by actively engaging patients in the feedback process. This approach to patient partnership reinforces the patient-practice relationship and fosters a culture of continuous improvement across the practice.

Support your clinicians in achieving CPD requirements with Practice Accreditation Survey Plus

By choosing the Practice Accreditation Survey Plus package, practice managers can play a proactive role in helping clinicians meet essential CPD requirements. This package includes Multi-Source Feedback—a 360-degree tool providing individualised feedback through patient, peer, and self-assessments. The insights gathered from multiple perspectives create a comprehensive view of each clinician’s performance, promoting well-rounded professional growth.

RACGP Members: Clinicians can gain up to 65% of their annual CPD requirements with the Multi-Source Feedback component of the Practice Accreditation Survey Plus package.

32.5 CPD hours total: 3 hours in Educational Activities, 16 hours in Measuring Outcomes, and 11.5 hours in Reviewing Performance.

With the Practice Accreditation Survey Plus, practice managers can facilitate clinician access to CPD-approved activities while also fulfilling broader patient care and practice goals, offering a streamlined approach to meet both accreditation and CPD needs.

PLEASE NOTE: The educational activity hours apply to the RACGP and while the concept is universal, the other medical colleges award CPD using alternate calculations.

How the Practice Accreditation Survey Plus package works

CFEP Surveys’ Practice Accreditation Survey Plus package is designed for seamless integration into your practice, allowing you to gather comprehensive feedback while supporting clinicians’ CPD goals. Here’s how it works:

Easy sign-up and checkout

Start by selecting the Practice Accreditation Survey Plus package through our online ordering system. The straightforward checkout process will gather essential information about your practice and individual clinicians. Benefit from automatic discounts on individual clinician feedback within this package. Our onboarding team is available to assist, ensuring a smooth setup tailored to your practice’s requirements.

Deploy feedback surveys

With CFEP Surveys, you can implement patient feedback through our mixed-mode survey options (including online via URL or QR code, as well as paper-based formats). These surveys are designed to capture critical insights for both practice-wide assessments and individual clinician feedback, providing a comprehensive view of patient experiences.

Access detailed reports

Receive in-depth reports with comprehensive practice-level summaries and clinician-specific insights. These reports are designed to support continuous quality improvement, highlighting key metrics and trends to guide practice-wide enhancements. This data-driven approach not only fosters professional growth but also aligns with RACGP standards, making it a valuable tool for identifying and addressing improvement areas.

Support clinicians’ professional development with personalised debriefing

Clinicians can take advantage of a one-on-one formal debrief with a CFEP Surveys expert, offering an in-depth review of their report findings. This personalised one-hour session, conducted via phone or video, enables clinicians to explore feedback results, discuss improvement plans, and optimise patient interactions.

Ready to get started?

Learn how CFEP Surveys’ Practice Accreditation Survey Plus package can help your practice meet accreditation requirements, support clinician CPD, and strengthen patient partnerships—all in one streamlined solution.

Still have questions?

Our team is here to help! Reach out to discuss how the Practice Accreditation Survey Plus package can meet your practice’s needs or to clarify any details. Contact us today to learn more and get personalised support.

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