Committing to practice-wide quality improvement using patient feedback can earn GPs up to 42% (21 hours) of their annual CPD requirements. The RACGP recognises that patient experience feedback is highly valuable as it can identify opportunities for quality improvements at the service level while also highlighting key trends to support...
As a healthcare professional, you understand the importance of patient feedback in improving the quality of care and service delivery. However, a traditional gathering of comprehensive qualitative and quantitative patient feedback, such as focus groups, can be time-consuming and expensive. Collecting and analysing feedback can also be a daunting task...
Patient feedback is a valuable tool that can help healthcare providers, including general practices, allied health and specialist practices and virtual healthcare providers improve their services and gain an advantage in what is becoming a competitive marketplace. By listening to the feedback from their patients, healthcare providers can identify areas...
