King’s Birthday Public Holiday
Please note: Our Brisbane office will be closed on Monday, 6 October 2025 for King’s Birthday public holiday. During this time, please contact our team via email [email protected], and we will respond when we return.
According to a recent article in the Medical Journal of Australia, patient activation plays a crucial role in empowering people to take charge of their own health and self-care. We now understand the pursuit of improved health for all Australians involves more than just providing good medical care. As outlined in the Self-care...
Real-time patient feedback involves obtaining feedback from patients during or immediately after their visit and providing an opportunity for patients to express their thoughts, experiences and concerns about the service and care they receive. Gathering and analysing all forms of patient feedback – through surveys, reviews or open dialogue –...
Patient feedback is a goldmine of information to help healthcare organisations deliver on their business strategy and key goals. Listening to patients and understanding their experiences, perceptions, and needs can provide valuable insights that can inform decision-making, shape strategies, and enhance the overall quality of care in your health or...
