As a practice manager or healthcare provider, ensuring your practice meets the highest standards of care is paramount. CFEP Surveys offers two robust tools to support your practice in achieving and maintaining accreditation the Practice Accreditation Survey (PAIS) and the enhanced Practice Accreditation Survey Plus. Below we’ll explore what each...
How can I tell if my quality improvement plan is working?
As healthcare professionals, we continuously strive to make improvements in our service provision and patient care. One of the ways to achieve this is by implementing a Quality Improvement (QI) plan, often utilising the Plan-Do-Study-Act (PDSA) model. However – just as embedded in the PDSA model itself – having a...
Unlocking the power of patient feedback: Leveraging your data for improvement, growth and staff engagement
Patient feedback is a goldmine of information to help healthcare organisations deliver on their business strategy and key goals. Listening to patients and understanding their experiences, perceptions, and needs can provide valuable insights that can inform decision-making, shape strategies, and enhance the overall quality of care in your health or...