Multi-Source Feedback
Multi-Source Feedback
Multi-Source Feedback
CFEP Surveys’ Multi-Source Feedback (MSF) tool, sometimes called 360 feedback, allows individual doctors and clinicians to obtain feedback from peers, patients and industry associates to provide unique and varied views into your all-round performance as a medical practitioner.
CFEP Surveys’ MSF allows registered RACGP members to earn up to 26 hours (of the total 50 hours) CPD requirements under the MBA’s professional performance framework – while enhancing your ongoing learning to better clinical knowledge, health care improvements, patient satisfaction and professional development.
Additionally, medical professionals are required to annually submit a professional development plan (PDP) as part of the MBA Framework. Completing CFEP Surveys’ MSF allows clinicians to undertake the following activities that are vital in creating robust and actionable PDP:
- Collect patient, colleague and peer feedback
- Undertake a period of self-assessment
- Gain insights into your own professional behaviour and performance, and
- Identify areas of strength and professional development opportunities.
Professional development and registration requirements
CPD allocation is not guaranteed and is subject to review by the RACGP.
Quality improvement is an integral component of the RACGP CPD Program. Participants are able to provide feedback directly to RACGP on any aspects of this CPD approved activity using this form.
7 simple steps to achieve your MSF CPD requirements
Ready to order?
Get started on your CPD requirements with CFEP Surveys Multi-Source Feedback by ordering below.
Still have questions?
See our FAQs below or book a personal consultation with one of the experts in patient feedback at CFEP Surveys.
FAQs
How long does it take to complete MSF?
We recommend the whole process is completed within a 3-month time frame.
How many CPD hours is MSF worth?
MSF is worth a total of 26 hours.
When do I receive my CPD?
CPD is allocated after the self-reflective exercise has been completed and returned to CFEP Surveys.
How is my CPD uploaded to RACGP?
Once CFEP Surveys has received your Self-Reflective exercise, the team will upload the activity to RACGP, and you will receive a statement of completion via email.
How many colleagues do I need to nominate?
We recommend nominating 15 colleagues, however a minimum of 12 colleagues is required.
What “type” of colleagues can I nominate?
As a guide, we recommend nominating five (5) peers, five (5) other clinical, and 5 non-clinical colleagues, giving you a 360-feedback experience.
What if I don’t have 12 colleagues?
We do require a minimum of 12 colleagues for the validity of the data.
How long do I have to work with a colleague to nominate them?
Any colleague you have worked with in the last 18 months.
How many patient responses are required?
A minimum of 30 patient responses are required.
Can I complete MSF online?
Yes! Colleague Feedback and the Self-Assessment are completed via the portal on our website. Patient Feedback is obtained via a QR Code and/or URL.
Can I use paper-based surveys?
Paper-based surveys are available, on request, for Patient Feedback only.
How do I upload my colleagues?
Your colleague’s name and email address are uploaded to the portal on our website.
Is it necessary to have a formal debrief?
While a formal debrief with CFEP’s Coaching Team is not a necessity, we do recommend having an informal debrief with a trusted colleague.