As healthcare professionals, our ultimate goal is to provide the best possible care to our patients. Can we achieve this without actively seeking out patient feedback? Patient feedback is a critical component of healthcare, as it helps us understand the needs and preferences of patients, identify areas for improvement and...
As healthcare professionals, we continuously strive to make improvements in our service provision and patient care. One of the ways to achieve this is by implementing a Quality Improvement (QI) plan, often utilising the Plan-Do-Study-Act (PDSA) model. However – just as embedded in the PDSA model itself – having a...
According to a recent article in the Medical Journal of Australia, patient activation plays a crucial role in empowering people to take charge of their own health and self-care. We now understand the pursuit of improved health for all Australians involves more than just providing good medical care. As outlined in the Self-care...
