How can I tell if my quality improvement plan is working?

As healthcare professionals, we continuously strive to make improvements in our service provision and patient care. One of the ways to achieve this is by implementing a Quality Improvement (QI) plan, often utilising the Plan-Do-Study-Act (PDSA) model. However – just as embedded in the PDSA model itself – having a...

Strengthen your Plan-Do-Study-Act process with real-time patient feedback

Providing high-quality patient care and service is at the heart of what we do as healthcare professionals. Patient feedback is integral to understanding how patients perceive their care and how it can be improved. Real-time patient feedback is becoming increasingly popular as a measure of patient experience because it allows...

We are excited to announce the recent implementation of a website quality improvement initiative. CFEP Surveys' products and services are now available for purchase online. Our new digital solution has been thoughtfully developed to enable a smooth, simple application and purchase process, while strengthening data security. Please contact our friendly team if you would like to discuss any of these updates and thank you for your continued support.

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