Introducing Practice Accreditation Survey Plus

As a practice manager or healthcare provider, ensuring your practice meets the highest standards of care is paramount. CFEP Surveys offers two robust tools to support your practice in achieving and maintaining accreditation the Practice Accreditation Survey (PAIS) and the enhanced Practice Accreditation Survey Plus.

Below we’ll explore what each offer and how combining them can benefit your practice and individual clinicians.

Understanding Practice Accreditation Survey (PAIS)

Approved by the RACGP as an approved-patient feedback tool, the Practice Accreditation Survey (PAIS) is designed to help your practice meet accreditation requirements as part of the RACGP Standards 5th edition. This comprehensive patient survey provides detailed insights into various aspects of your practice, from patient care to administrative processes. It helps identify areas for improvement, ensuring that your practice not only meets but exceeds the required standards.

Introducing Practice Accreditation Survey Plus

Practice Accreditation Survey Plus is an enhanced version of Practice Accreditation Survey (PAIS) and offers a holistic approach to practice improvement and accreditation. It is for practices aiming to go beyond minimum accreditation requirements, elevate opportunities for quality improvement and enhance individual clinician performance.

While Practice Accreditation Survey (PAIS) ensures that your practice meets accreditation requirements, Practice Accreditation Survey Plus takes it a step further by also providing individual feedback for clinicians. In addition to quality feedback, this process helps them in meeting their Continuing Professional Development (CPD) requirements under the Medical Board of Australia.

This enhanced option is perfect for practices that are committed to strengthening quality improvement initiatives, prioritise a holistic view of their service quality and seek deeper insights into individual clinicians performance.

Practice Accreditation Survey Plus offers two options for individual clinician feedback:

1. Multi-Source Feedback: This 360 degree feedback tool includes patient, colleague, and self-assessment. It provides a well-rounded view of the clinician’s performance, and helps fulfil up to 66% of the annual CPD requirements mandated by the Medical Board of Australia.*
2. Patient Feedback for Individual Clinicians: This gathers feedback from patients’ post-consultation, offering insights into the clinician’s interpersonal skills and patient care.**

Multi-Source Feedback

CFEP Surveys’ Multi-Source Feedback tool offers a comprehensive evaluation process for medical professionals, gathering insights from peers, patients, and colleagues. Engaging in Multi-Source Feedback helps clinicians enhance clinical knowledge, improve healthcare quality, increase patient satisfaction, and identify key areas for professional growth, aligning with the board’s professional performance framework. The tool also provides detailed reports and benchmarking data, supporting continuous improvement and reflective practice.

Patient Feedback for Individual Clinicians

CFEP Surveys’ Patient Feedback for Individual Clinicians tool provides valuable insights into the interpersonal skills of health professionals, gathered from the patients’ perspectives. Focusing on recent care experiences and interactions with individual clinicians, this tool enables clinicians to gain a deeper understanding of the humanistic aspects of patient care. By reflecting on these insights, clinicians can enhance their professionalism and improve the overall patient experience.

Which option is right for you?

Benefits of Practice Accreditation Survey Plus

✓ Comprehensive feedback: Practice Accreditation Survey Plus includes feedback for the practice and individual clinicians.

✓ Detailed analysis reports: Clinicians receive personalised reports highlighting professional strengths and areas for improvement.

✓ Optional debrief: Clinicians can discuss feedback and improvement plans with a CFEP Surveys professional.

✓ Accreditation and professional development: Practice Accreditation Survey (PAIS) ensures your practice meets accreditation requirements, while Practice Accreditation Survey Plus also supports individual clinicians to achieve CPD requirements.

✓ Enhanced patient care: Feedback helps clinicians improve interpersonal skills and overall patient care.

✓ Cost efficiency: Opting for Practice Accreditation Survey Plus provides a discount, making it a cost-effective solution for comprehensive development.

 

Frequently Asked Questions

What is the difference between Practice Accreditation Survey and Practice Accreditation Survey Plus?

The Practice Accreditation Survey focuses on patient feedback for the practice, while Practice Accreditation Survey Plus includes additional feedback for individual clinicians to support CPD requirements.

What feedback options are available as part of Practice Accreditation Survey Plus?

Options include Multi-Source Feedback, which offers a 360-degree view with peer, patient, and self-assessment, and Patient Feedback for Individual Clinicians which includes only patient feedback for the individual clinicians.

How do these surveys help in meeting the RACGP’s accreditation requirements?

Both surveys align with the RACGP Standards 5th edition, providing comprehensive analysis to support quality improvement and accreditation compliance.

What support can we expect during the survey process?

CFEP Surveys offers full support throughout the process, from setting up and administering the survey to post-survey analysis and interpretation.

How does the Practice Accreditation Survey Plus contribute to professional development for clinicians?

By choosing CFEP Surveys as your feedback provider of choice, you commit to a standard of excellence in healthcare provision, ensuring your practice meets and exceeds the expectations of accreditation bodies and your patients. Investing in Practice Accreditation Survey Plus equips your practice with the necessary tools for achieving and maintaining accreditation requirements while supporting the professional growth of your clinicians. This combined approach ensures demonstrated compliance with standards and fosters continuous improvement and exceptional patient care. Practice Accreditation Survey Plus offers significant CPD benefits, making it the gold standard for practice managers and GPs dedicated to excellence in healthcare.

Click here to purchase Practice Accreditation Survey Plus.

 

* Members can claim 32.5 CPD hours under the RACGP CPD Program and up to 33 CPD hours under the ACRRM CPD Program for completing Multi-Source Feedback.

**Members can claim 15.5 CPD hours under the RACGP CPD Program and up to 15 CPD hours under the ACRRM CPD Program for Patient Feedback for Individual Clinicians.

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