Please be advised that our offices will be closed from midday on Wednesday 24 December 2025 and will reopen at 9.00am (AEST) on Monday 5 January 2026.
We can be contacted by phone from Monday 5 January 2026. Alternatively, during the closure period you may call (07) 3855 2093 to leave a brief message including your name, contact number, and reason for call. We will return your call once our office reopens.
We wish all our clients a wonderful festive season and look forward to working with you in the New Year.
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Patient Reported Experience Measures (PREMs) and Patient Reported Outcome Measures (PROMs) provide insights into care experienced by patients. Such data collection is vital to creating
CFEP Surveys is proud to celebrate the Medical Journal of Australia Supplement – Achieving person-centred primary health care: a value co-creation approach. This article summaries the Supplement and the containing 7 chapters, offering insight into Australia’s journey towards achieving the Quadruple Aim.
Patient activation refers to a person’s ability to self-care, including the knowledge, skills and confidence to participate in their own health care journey. Discover key learnings from a recent learning and development session, conducted for health services funded by Safer Care Victoria and Central Gippsland Health where service leaders, clinicians and patients their experiences with PAM® and the associated impacts.
Created and shared by Central Gippsland Health, ‘Blue’s Story’ provides insight into a patient’s experience of patient activiation and the positive impacts this values based care has had on his life.
Person-centred care provides the base for safe and quality healthcare. The framework is comprised of 4 major principles allowing for flexibility within care, to ensure it meets the patient needs.
Could you be better utilising patient-centred care to maximise your quality of care?
Feeling burned out or overwhelmed working in healthcare? Use these tips to bring some joy back into the healthcare workplace.
An improvement from the Triple Aim model, the Quadruple Aim recognises the impact healthcare professionals have on the success of healthcare delivery.
