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Sydney Street Medical is a well-established general practice in Mackay, Queensland, providing a broad range of health services including general medicine, skin cancer checks, mental
Australia’s healthcare system faces significant challenges from the growing burden of chronic conditions. According to the Australian Institute of Health and Welfare (AIHW), 15.4 million
The 2024 AAPM National Conference in Darwin was a fantastic opportunity to connect with healthcare professionals and highlight the crucial role of patient feedback in
As a practice manager or healthcare provider, ensuring your practice meets the highest standards of care is paramount. CFEP Surveys offers two robust tools to
Committing to practice-wide quality improvement using patient feedback can earn GPs up to 42% (21 hours) of their annual CPD requirements. The RACGP recognises that
As a healthcare professional, you understand the importance of patient feedback in improving the quality of care and service delivery. However, a traditional gathering of
Patient feedback is a valuable tool that can help healthcare providers, including general practices, allied health and specialist practices and virtual healthcare providers improve their
The voice of the patient is an increasingly important factor shaping the way services are delivered in the Australian healthcare sector. As patients become more
If you worry about negative online reviews from patients, you’re not alone. One study from the United States found that 9 out of 10 doctors
The healthcare sector is witnessing an unprecedented technological revolution, fundamentally reshaping patient experience and healthcare delivery. Central to this transformation is the use of digital
As a healthcare provider, your primary goal is to provide quality care to your patients. However, in order to run a successful health practice, it’s
As healthcare professionals, our ultimate goal is to provide the best possible care to our patients. Can we achieve this without actively seeking out patient
